Agreement to Terms
By accessing and using Bassport's Spotify promotion services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
Service Description
Bassport provides Spotify promotion services including:
- Playlist pitching and placement services
- Organic stream generation through verified curator networks
- Campaign management and reporting
- Artist consultation and strategy development
- Customer support and communication
User Eligibility
To use our services, you must:
- Be at least 18 years of age or have parental consent
- Have the legal right to promote the music you submit
- Provide accurate and complete information
- Comply with all applicable laws and regulations
- Have a valid Spotify artist account
Service Terms
Order and Payment
- All prices are in USD unless otherwise stated
- Payment is required upfront before service delivery
- We accept payment through Stripe and other secure payment methods
- Prices may change with notice, but existing orders are protected
Service Delivery
- Services begin within 1-2 business days of order confirmation
- Campaign duration varies by package (14-45 days)
- Results are not guaranteed and may vary based on music quality and market factors
- We provide regular updates and progress reports
User Responsibilities
You agree to:
- Provide accurate Spotify track links and artist information
- Ensure you have rights to the music being promoted
- Not submit content that violates copyright or other laws
- Maintain your Spotify account in good standing
- Respond to our communications in a timely manner
Intellectual Property
You retain all rights to your music and content. By using our services, you grant us a limited license to:
- Share your music with our curator network for promotion purposes
- Use your artist name and track information in our promotional materials
- Include your success stories in our marketing (with permission)
Prohibited Activities
You may not:
- Submit fake or unauthorized music content
- Attempt to manipulate our services or systems
- Use our services for illegal or harmful purposes
- Violate Spotify's terms of service
- Engage in spam or deceptive practices
Limitation of Liability
Bassport's liability is limited to:
- The amount paid for the specific service in question
- Direct damages only (no consequential or indirect damages)
- Claims arising within 30 days of service completion
We are not liable for:
- Results that vary from expectations
- Changes in Spotify's algorithms or policies
- Technical issues beyond our control
- Third-party actions or decisions
Refund Policy
Our refund policy is as follows:
- 100% refund if service has not started within 7 business days
- No refunds for completed or partially completed services
- Refunds processed within 5-7 business days of approval
- See our Refund Policy for complete details
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Termination
We may terminate or suspend your access to our services if:
- You violate these terms
- You engage in fraudulent or illegal activities
- You fail to pay for services
- We are required to do so by law
Dispute Resolution
In the event of a dispute:
- Contact us directly to attempt resolution
- If unresolved, we may use mediation services
- Legal action may be taken in accordance with applicable law
Governing Law
These terms are governed by the laws of the jurisdiction where Bassport operates. Any disputes will be resolved in the appropriate courts of that jurisdiction.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the modified terms.
Contact Information
For questions about these Terms of Service, please contact us:
- Email: legal@bassport.com
- Response Time: Within 48 hours during business days