Your Privacy Matters
At Bassport, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Spotify promotion services.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Artist name and stage name
- Spotify artist profile information
- Payment information (processed securely through Stripe)
- Communication preferences
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
Service-Related Information
When you use our services, we may collect:
- Spotify track links and artist information
- Campaign preferences and requirements
- Communication history and support requests
- Service usage data and performance metrics
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide our Spotify promotion services
- Communication: To respond to your inquiries and provide updates
- Payment Processing: To process payments and manage billing
- Improvement: To enhance our services and website functionality
- Marketing: To send relevant promotional content (with your consent)
- Legal Compliance: To comply with applicable laws and regulations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
- Payment processors (Stripe) for secure payment processing
- Email service providers for communication
- Analytics services to improve our website
- Customer support tools to assist you
Legal Requirements
We may disclose your information if required by law or to protect our rights and safety.
Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data during transmission
- Secure servers and data storage
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Used for targeted advertising (with consent)
You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@bassport.com
- Response Time: Within 48 hours during business days