Frequently Asked Questions

Everything you need to know about our Spotify promotion services and how we help artists grow their audience

General Questions

Are all the streams organic and real?

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Yes, absolutely! Our streams are 100% organic and authentic, ensuring real, engaged listeners for your tracks. We're committed to quality and genuine results, giving your music exposure to an enthusiastic audience.

We thoroughly vet all our partners, playlists, curators, and networks. We use industry-standard tools to verify that every placement is legitimate and delivers real value to your music career.

How does Bassport differ from other promotion services?

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Bassport stands out through our commitment to authenticity and proven results:

  • 100% Real Streams: No bots, no fake engagement, just genuine listeners
  • Verified Curator Network: We work exclusively with legitimate playlist curators
  • Proven Track Record: 15,000+ artists helped, 300M+ streams delivered
  • Transparent Process: Full visibility into your campaign progress
  • Risk-Free Guarantee: 100% refund if we can't deliver results

What genres do you work with?

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We work with all major genres including Pop, Hip Hop, Electronic, Rock, Indie, R&B, Country, Jazz, Classical, and more. Our extensive curator network covers every musical style, ensuring we can find the perfect playlist placements for your specific genre.

Our Services

What packages do you offer?

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We offer four comprehensive packages designed to meet different needs and budgets:

  • Starter Package ($99): 5-10 playlist placements, 10,000-25,000 streams
  • Professional Package ($199): 15-25 playlist placements, 50,000-100,000 streams
  • Premium Package ($399): 30-50 playlist placements, 150,000-300,000 streams
  • Elite Package ($699): 50-100 playlist placements, 500,000-1,000,000 streams

All packages include genre-targeted promotion, progress reports, and our risk-free guarantee.

Can you target a specific audience?

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Yes! Our huge network of expert curators covers a range of genres and styles. We can customize your Spotify promotion to fit perfectly with the right playlists for your genre.

We pitch your song to the curators we believe are the most fitting for your musical style, utilizing our playlist pitching service to ensure real Spotify listeners. This targeted approach means your track lands in playlists with engaged listeners that suit your music.

While we can't target specific geographic locations (as Spotify doesn't provide detailed listener location data), we do manage niche playlists with regional insights when available.

Is it possible to reach bigger numbers?

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Absolutely! Looking to run a campaign bigger than our standard packages? We can create a custom solution tailored to your specific goals.

Just contact us with your goals and song link, and our team will quickly work out a personalized plan for you. We're here to help you reach new heights and achieve your streaming targets!

How It Works

How does Spotify Promotion work?

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We pitch your music to our verified playlist network to achieve real results and engagement. Here's our proven process:

Timeline:

  1. Place Order: Select a campaign size that fits your budget and requirements
  2. Pitching Process: We pitch your track to our curator network within 1-2 days. They'll review your song within 1-7 days to consider it for sharing
  3. Results: Your song gets placed on playlists and stays there until you reach your campaign goal. You'll also gain access to our customer dashboard

How long does it take to get started?

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Our commitment is to start your order within 2 business days of your purchase. You can track the status of your order in our dedicated customer dashboard.

How long does it take to finish?

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We strive to complete every order within 60 days. However, the duration can vary depending on several factors:

  • Some campaigns finish in less than a week
  • Others may take 2-3 months
  • Timing depends on genre, quality, availability, and other variables

We'll notify you once your campaign is finished, and you can always contact us for updates on your order status.

I placed an order, what happens next?

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Phase 1: Getting Started

  • We review your music and prepare to start pitching
  • You'll receive an invitation to our customer dashboard
  • Allow 1-2 business days for this initial phase

Phase 2: The Pitching Process

  • We pitch your track to our verified curator network
  • Targeting genre-specific curators for playlist consideration
  • You'll receive email updates as we make progress
  • Process typically takes 1-14 days for placements

Phase 3: Results and Tracking

  • Your song gets added to active playlists
  • Remains there until campaign goal is reached
  • Track placements in the customer dashboard
  • Usually takes 1-4 weeks to complete

Results & Tracking

How can I track the progress of my campaign?

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You can track the results of our promotion in multiple ways:

  • Spotify for Artists: Monitor your analytics in your chosen platform
  • Regular Reports: We'll email you detailed reports of your playlist placements
  • Customer Dashboard: Get a dedicated dashboard to track progress and stay informed
  • Real-time Updates: Receive email notifications as we make progress

Do you have success stories?

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Yes! We have successfully promoted over 15,000 artists on Spotify, including work for several renowned artists and labels. We've promoted music from major labels and independent artists alike.

Our success stories include artists who have gone from 1,000 to 50,000 monthly listeners in just 3 months, and many who have achieved significant playlist placements and organic growth.

If you'd like to see specific success stories or case studies, feel free to reach out to us!

What kind of results can I expect?

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Results vary based on your package and music quality, but here's what you can typically expect:

  • Playlist Placements: 5-100 placements depending on your package
  • Stream Growth: 10,000 to 1,000,000+ streams
  • Monthly Listeners: Significant increase in your monthly listener count
  • Engagement: Real listeners who may follow and engage with your music
  • Long-term Growth: Sustainable fanbase building

Remember, we focus on organic growth, so results build over time and create lasting value for your music career.

Technical & Requirements

Can I order a package before the release date?

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Yes, you can pre-order a package before your release date! This ensures you'll receive the first results of your promotion on the date of release.

When placing a pre-order, please include the following information:

  • A private listening link (Dropbox or SoundCloud)
  • The Spotify URI (once available)
  • The release date

This allows us to prepare everything in advance and start promoting as soon as your track goes live.

What do I need to provide for my campaign?

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To get started with your campaign, we need:

  • Spotify Track URL: The direct link to your track on Spotify
  • Artist/Band Name: Your official artist name
  • Genre: The primary genre of your music
  • Additional Notes: Any specific requirements or information about your music

Make sure your track is already published on Spotify before starting your campaign.

Is there a risk of getting banned from Spotify?

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No, there's no risk of getting banned. Our promotion methods are completely safe and compliant with Spotify's terms of service because:

  • We only work with legitimate playlist curators
  • All streams come from real listeners
  • We don't use bots or fake engagement
  • Our methods are organic and natural
  • We follow Spotify's guidelines for promotion

Your account safety is our top priority, and we use only white-hat promotion techniques.

What if I'm not satisfied with the results?

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We offer a 100% risk-free guarantee. If we can't deliver the promised results for your campaign, you get a full refund - no questions asked.

We're confident in our ability to deliver real results, but we want you to feel completely secure in your investment. Your success is our success!

Still Have Questions?

Can't find what you're looking for? Our support team is here to help you with any questions about our services.

📧 Contact Support